HB Computers – Privacy Policy
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online and SMS information practices and the choices you can make about the way your information is collected and used.
To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the HB Computers website or through our SMS program. On some pages, you can make service requests, request support, and register to receive materials. The types of personal information collected on these pages include:
- Name
- Address
- Email Address
- Mobile Phone Number
The Way We Use Information
Website & General Use
We use the information you provide about yourself when placing an order or making a request only to complete that request. We do not share this information with outside parties except to the extent necessary to complete the process.
We use return email addresses to answer the emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you complete the applicable registration form.
We use non-identifying and aggregate information to better design our website but would not disclose anything that could be used to identify individuals.
SMS Privacy & Usage
When you provide your mobile phone number and opt in to receive SMS communications from HB Computers, we collect and use that information for:
- Service Communications – Appointment reminders, order confirmations, service updates, and account alerts.
- Customer Support – Responding to questions, troubleshooting, and assisting with services.
- Promotional Messages – If you have opted in to marketing, we may send special offers, new product announcements, and event information.
- Compliance – Maintaining records of opt-in and opt-out preferences as required by the Telephone Consumer Protection Act (TCPA) and other applicable laws
We Do Not:
- Sell, rent, trade, or share your mobile number with unaffiliated third parties for marketing purposes.
- Use your mobile number for purposes unrelated to the services you have requested or agreed to receive.
Opt-Out Rights: You may opt out at any time by replying STOP to any message or contacting us at [email protected] or (714) 969-3001.
No Emergency Use: Our SMS messages are not intended for emergency purposes and should never be used to contact emergency services. If you are in an emergency, please call 911 or the appropriate emergency authorities.
Unrelated Uses
We never use or share personally identifiable information provided to us online or via SMS in ways unrelated to the ones described above without also providing you with an opportunity to opt out or otherwise prohibit such unrelated uses.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and through our SMS program.
How You Can Access or Correct Your Information
You can inquire about all your personally identifiable information that we collect and maintain by contacting us. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.
To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.